Order Processing
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Orders are processed within 2–5 business days,
Monday to Friday, excluding public holidays.
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Once your order has been dispatched, you will receive a shipping
confirmation email with tracking details where available.
UK Delivery
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Standard UK delivery takes approximately
2–5 business days after dispatch.
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Delivery times are estimates and may vary depending on your
location and the courier service.
International Shipping
We proudly ship worldwide.
International orders are generally delivered within
7–14 business days after dispatch, depending on
the destination country and customs processing.
- International delivery times are estimates only.
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Customers are responsible for customs duties, import taxes and
other local fees charged by their country.
Shipping Costs
Shipping costs are calculated automatically at checkout based on
your delivery location and the weight of your order.
Incorrect Address
Please ensure that your shipping address is complete and accurate
before placing your order.
Gng Vogue cannot be held responsible for delays, additional charges
or lost parcels caused by incorrect or incomplete delivery
information.
Lost or Delayed Parcels
If your parcel has not arrived within the expected delivery
timeframe, please contact us.
We will work with our delivery partners to investigate your shipment
and provide updates where possible.
Damaged Orders
If your order arrives damaged, contact us within
48 hours of delivery.
Please include clear photographs of both the damaged item and its
packaging so we can resolve the issue promptly.